At Uttarakhand Trips & Hospitality, we strive to provide our customers with exceptional travel experiences. However, we understand that unforeseen circumstances may arise that require changes to your travel plans. Please read our refund policy carefully:

1. Cancellation by Customer

If you wish to cancel your booking, please notify us as soon as possible via email or our customer service hotline. Refund eligibility is based on the following cancellation timelines: 

• More than 30 days before departure: 90% refund of the total amount paid.
• 15 to 30 days before departure: 50% refund of the total amount paid.
•  Less than 15 days before departure: No refund will be issued.

Any processing fees or charges incurred at the time of booking may be deducted from the total refund amount.

2. Cancellation by Uttarakhand Trips & Hospitality

In the rare event that we must cancel your trip due to unforeseen circumstances (e.g., natural disasters, government travel restrictions, etc.), we will offer you:

• A full refund of the amount paid, or
• A credit towards a future trip with us.

3. Changes to Your Booking

If you need to make changes to your booking, please contact us at least 15 days prior to your departure date. We will do our best to accommodate your requests, but additional charges may apply depending on the nature of the changes.

4. Travel Insurance

We highly recommend purchasing travel insurance to cover unexpected events that may affect your trip. Travel insurance can provide coverage for trip cancellations, interruptions, and other unforeseen circumstances.

5. Refund Process

All refund requests must be submitted in writing to [your contact email]. Please include your booking reference number and the reason for the cancellation. Refunds will be processed within 14 business days after receiving your cancellation request and will be issued to the original payment method used at the time of booking.

6. Contact Us

If you have any questions regarding our refund policy or your booking, please feel free to reach out to us:

• Email: info@uttarakhandtrips.com
• Phone: (+91) 9990383938 – 9990696688

Thank you for choosing Uttarakhand Trips & Hospitality. We appreciate your understanding and cooperation.